Club Guidelines

Policies & Rules

Clear expectations that keep our community safe, respectful, and focused on the game.

Code of Conduct

All players, parents, and coaches are expected to treat each other with respect at all times.
Bullying, harassment, or discriminatory behaviour of any kind will not be tolerated.
Players must arrive on time, in proper kit, and ready to participate.
Unsportsmanlike conduct — including arguing with referees — may result in suspension.

Parent & Spectator Guidelines

Cheer positively for all players — not just your own child.
Do not coach from the sidelines; trust the coaching staff.
Respect referees and opposing teams at all times.
Parents who violate the code of conduct may be asked to leave the facility.

Refund Policy

Full refunds are available if requested before the season start date.
50% refunds are available within the first two weeks of the season.
No refunds are issued after the first two weeks of the season.
Refund requests must be submitted in writing to the club manager.

Important: All Travel Soccer registrations are final and non-refundable once completed and accepted by the Club, regardless of the season start date or reason for withdrawal, except where required by law. Please review our Travel Soccer No Refund Policy before registering.

Player Safety

All coaches are background-checked and SafeSport certified.
Players must wear shin guards and appropriate footwear at all times.
Injuries must be reported to the coach immediately.
Players with concussion symptoms will be removed from play per return-to-play protocol.

Attendance & Commitment

Regular attendance at practices and games is expected for all travel team players.
Absences must be communicated to the coach in advance.
Consistent unexcused absences may affect playing time or team placement.

Questions About Our Policies?

If you have any questions or concerns about our club policies, please don't hesitate to reach out.